Frequently Asked Questions

Westchester Limousine FAQ — Booking, Vehicles & Service

Flat-rate pricing • 24/7 dispatch • Live flight tracking • TLC-licensed chauffeurs • Call 914-222-1919 for a quote

Every common question about Westchester car service, booking policies, vehicle options, airport service, and service area. For an exact flat-rate quote from your address — no surge pricing, no hidden fees — call 914-222-1919 24/7 or use our online booking form.

Rates & Quotes

How much is a car service from Westchester to JFK?

JFK is approximately 50–110 minutes from Westchester depending on your departure town and traffic. Call 914-222-1919 24/7 for an exact flat-rate quote from your address — no surge pricing, no hidden fees. Sedan, SUV, and minivan options available.

How much is a car service from Westchester to LaGuardia (LGA)?

LaGuardia is the closest major airport to Westchester County. Call 914-222-1919 for a flat-rate quote from your address — no surge, no meter, all tolls included.

How much is a car service from Westchester to Newark Airport (EWR)?

Newark Liberty (EWR) is accessible from Westchester via the GW Bridge or Tappan Zee. Call 914-222-1919 for an exact flat-rate quote — all tolls included, no surge pricing.

How much is car service from Greenwich, CT to JFK?

JFK car service from Greenwich, CT covers every neighborhood (Belle Haven, Old Greenwich, Riverside, downtown). Call 914-222-1919 for a flat-rate quote — I-95 tolls included, no surge.

How much is long distance car service from Westchester to Boston?

Boston is approximately 3–3.5 hours from Westchester via Mass Pike and I-95. Call 914-222-1919 for a flat-rate quote including all tolls. Sedan, midsize SUV, and large SUV options. Round-trip discounts available.

How much is car service from Westchester to Philadelphia?

Philadelphia is approximately 2.5–3 hours from Westchester via the NJ Turnpike and GW Bridge. Call 914-222-1919 for a flat-rate quote — all tolls included.

How much is car service from Westchester to Washington DC?

Washington DC is approximately 4.5–5 hours from Westchester. Drop-off locations include Capitol Hill, Embassy Row, Dulles, Reagan, and Northern Virginia. Call 914-222-1919 for a flat-rate quote — all tolls included.

How much is a Hamptons car service from Westchester?

The Hamptons (Southampton, East Hampton, Sag Harbor, Bridgehampton, Montauk) are approximately 2.5–3.5 hours from Westchester. Call 914-222-1919 for a flat-rate quote — no Sunday-return surge pricing.

Are your rates flat-rate or metered?

Every Westchester Limousine quote is flat-rate, which means the price you are given at booking is the exact price you pay — confirmed in writing before the trip and locked regardless of what happens on the road. It does not change with holiday demand, snowstorms, rush-hour traffic, a longer route around a closed bridge, or extra minutes spent waiting for a delayed flight. There is no meter running, no per-mile charge, and no surge multiplier. This is the fundamental difference from rideshare apps, where the fare is an estimate that can double or triple during peak demand or bad weather and is only finalized after the ride. The only possible add-on is a single fixed late-night / early-morning fee for pickups between 11 PM and 6 AM, and it is shown on your quote up front. Call 914-222-1919 any time for your flat rate.

Is a car service to the airport worth it compared to Uber or Lyft?

For a planned airport trip, a flat-rate car service is usually the better value once you account for reliability, not just the base fare. With Westchester Limousine the price is fixed at booking and never surges, your chauffeur is assigned in advance and tracks your flight, and the vehicle is a late-model sedan or SUV driven by a TLC-licensed, commercially insured, background-checked chauffeur. A rideshare quote can look cheaper at an off-peak moment, but the fare is only an estimate — it can double or triple during early-morning rushes, holidays, bad weather, or whenever few drivers are online, which is exactly when you most need a guaranteed ride to catch a flight. Rideshare also assigns a driver only when you request at the curb, so a 5 AM departure or a delayed-flight pickup can mean a long wait or a cancellation. For time-sensitive airport travel, the predictable price and guaranteed pickup typically outweigh a lower app estimate. Call 914-222-1919 for a flat-rate quote to compare.

Is there a late-night or early-morning fee?

A small flat late-night / early-morning fee applies to pickups between 11 PM and 6 AM, disclosed at booking. It is not a surge multiplier; it is a single fixed add-on shown on your quote and confirmation. Reservations themselves can be made any time via dispatch (6 AM – 10 PM live) or 24/7 online or voicemail. Call 914-222-1919 for details.

Do you charge for waiting time?

Airport pickups include 30 minutes of free wait time after landing (45 minutes for international arrivals). Hourly bookings include waiting time at no extra charge. For other point-to-point bookings, the first 15 minutes are free; extended wait time is disclosed at booking. Call 914-222-1919 if you anticipate a longer wait.

Do you accept corporate accounts?

Yes. Corporate accounts include consolidated monthly invoicing, priority dispatch, dedicated account management, per-employee ride codes, custom reporting for finance teams, volume pricing, and optional same-chauffeur-every-trip arrangements for senior executives. Call 914-222-1919 to set up an account.

Booking

How do I book a car service from Westchester?

Call 914-222-1919 (24/7 dispatch) or use the online booking form at westchesterlimousine.net/contact/. We recommend booking at least 24 hours in advance to guarantee vehicle availability, though same-day bookings are accepted based on dispatcher availability.

How far in advance should I book?

For routine airport runs: 24 hours ahead is sufficient. For early-morning departures (before 6 AM): 48 hours recommended. For holiday peak periods (Thanksgiving, Christmas, New Year): 5–7 days ahead is safest. For weddings, proms, and special events: 2–6 weeks ahead for the right vehicle.

Can I book a last-minute or same-day ride?

Yes — we accept same-day bookings 24/7 based on dispatcher and vehicle availability. Call 914-222-1919 directly for the fastest response on last-minute requests. Mobile-only “right now” pickups can sometimes be dispatched within 15–30 minutes depending on driver location.

Do you offer round-trip pricing?

Yes — if you book both the outbound and return trip at the same time, we offer a round-trip discount on the second leg. This is especially valuable for long-distance trips like Westchester to Boston, Philadelphia, or DC.

What payment methods do you accept?

All major credit and debit cards (Visa, Mastercard, American Express, Discover), Apple Pay, Google Pay, cash, and corporate account billing. Pre-payment is required for first-time bookings; established customers and corporate accounts can pay post-ride.

What is your cancellation policy?

Cancellations 4+ hours before pickup: full refund. Cancellations within 4 hours of pickup: 50% charge. No-shows: full charge. Flight delays and cancellations beyond your control are not penalized — we track your flight automatically and adjust.

Airport

Do you track my flight?

Yes. Every airport pickup includes live flight tracking at no extra charge. When you book, you give us your flight number, and our dispatch system monitors that flight in real time from departure through landing. If your flight is delayed, lands early, or gets diverted, your chauffeur is notified automatically and your pickup time shifts to match the actual arrival — you are never charged extra for a delay that is outside your control, and you do not need to call us to report it, because we already know. For arrivals, the standard grace window is 30 minutes of free wait time after a domestic landing and 45 minutes after an international landing, which covers the walk to baggage claim and customs. This is one of the main advantages of a scheduled car service over a rideshare app: your driver is already assigned, tracking your flight, and waiting when you land, rather than being dispatched only after you open an app at the curb. Call 914-222-1919 to book.

How long does it take to get to JFK from Westchester?

Drive time to JFK from Westchester County typically runs 50 to 110 minutes, and it depends heavily on your departure town, the time of day, and conditions on the Hutchinson River Parkway, Whitestone Bridge, and Belt Parkway. Typical door-to-curb estimates: White Plains 50–90 minutes, Scarsdale 45–85, Yonkers 35–75, Greenwich (CT) 55–95, Tarrytown 65–100, and Bedford 75–110. Morning rush (6–9 AM), evening rush (4–7 PM), rain, and bridge backups can each add 20–40 minutes. Because we quote flat rates, traffic never changes your price — only the pickup time we recommend. When you book, our dispatcher calculates a pickup time using your flight number, live traffic, and current TSA wait times at your terminal, then tracks your flight so the schedule adjusts automatically if anything changes. Call 914-222-1919 for a flat-rate quote from your exact address.

What time should I leave for JFK from Westchester?

For domestic flights: leave 3 hours before departure. For international flights: 3.5 hours before. For first flights of the day (before 7 AM): 2.5 hours is usually sufficient due to lighter traffic. Our dispatcher will recommend a specific pickup time based on your flight number, current traffic, and live security wait time at your terminal.

Do you offer meet-and-greet at the airport?

Yes — available on request for an additional fee. Your chauffeur meets you inside baggage claim (or at international arrivals for foreign flights) holding a name sign. Recommended for first-time visitors, international arrivals, unaccompanied minors, and VIP arrivals.

Do you serve Teterboro Airport (private jets)?

Yes. We provide discreet executive transportation to all Teterboro FBOs (Jet Aviation, Signature, Atlantic, Meridian) for private jet and charter passengers. Our chauffeurs coordinate directly with FBO ground teams for tarmac-side or curbside pickup.

Do you serve Hartford Bradley (BDL) and Boston Logan (BOS)?

Yes. BDL is approximately 90 minutes from Westchester and BOS is approximately 3–3.5 hours. Flat-rate long-distance pricing applies, and we run these routes weekly. See our airport pages for details.

Vehicles

What types of vehicles do you offer?

Luxury sedan (1–3 passengers, 2–3 bags), midsize SUV (1–4 passengers, 3–4 bags), large SUV like Cadillac Escalade or Lincoln Navigator (up to 6 passengers, 5–6 bags), minivan (up to 6 passengers, 5–6 bags), Mercedes Sprinter van (10–14 passengers), and stretch limo for weddings and proms.

Are child car seats available?

Yes — provided free with at least 24 hours advance notice. We carry rear-facing infant seats, forward-facing toddler seats, and booster seats. You may also bring your own. Please specify child age and weight when booking.

Is your service pet-friendly?

Yes — with advance notice. Small pets in carriers ride for free. Larger pets and pets requiring extra cleaning may incur a modest cleaning fee. Please specify pet type and size at booking.

Are your chauffeurs licensed and insured?

Yes. Every chauffeur is TLC-licensed (NYC Taxi and Limousine Commission), commercially insured, and undergoes annual background checks. Our company carries full commercial liability insurance — significantly more coverage than rideshare drivers, who typically carry only personal auto insurance.

Service Area

What areas do you serve?

Westchester County (every town), Putnam County (Brewster, Carmel, Mahopac, Cold Spring, Patterson, Kent, Garrison), Dutchess County (Poughkeepsie, Beacon, Fishkill, Hyde Park, Rhinebeck, Millbrook), Orange County (Newburgh, Middletown, Goshen, Monroe, Warwick, West Point), Rockland County (Nyack, New City, Suffern, Pearl River), and Fairfield County, CT (Greenwich, Stamford, Darien, New Canaan, Westport, Norwalk, Ridgefield).

Do you serve cruise terminals?

Yes. Manhattan Cruise Terminal (Piers 88, 90, 92), Brooklyn Cruise Terminal (Red Hook for Princess and Cunard Queen Mary 2), and Cape Liberty Cruise Port in Bayonne, NJ (Royal Caribbean, Celebrity). Luggage handling included; door-to-pier transfers with porter coordination on arrival.

Do you provide medical transportation?

Yes — non-emergency medical transportation for routine appointments, hospital visits, dialysis, physical therapy, and rehabilitation transfers. Trained chauffeurs, climate-controlled vehicles, and assistance with mobility on request. We are not an ambulance service.

Hours & Availability

Are you open 24 hours?

Service is available 24 hours a day, 7 days a week, 365 days a year — including Christmas, New Year, Thanksgiving, and every other holiday. Reservation desk (live phone) is staffed 6 AM – 10 PM; bookings outside those hours go through online form or voicemail callback. Pickups between 11 PM and 6 AM include a small flat late-night / early-morning fee, disclosed at booking. Early-morning pickups (4 AM, 5 AM) and overnight arrivals are routine for us.

Can I book on holidays?

Yes — we operate every holiday with no surge pricing. Standard flat-rate quotes apply. Book early during peak holiday periods (Thanksgiving travel, Christmas Eve, New Year’s Eve) as our fleet does book up. Call 914-222-1919 for a quote.

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